Car Engine Repair

First, ensure everyone's safety and call emergency services if needed. Document the scene with photos and videos from multiple angles, including damage to all vehicles, license plates, and the surrounding area. Exchange insurance and contact information with other parties. Report the accident to police and obtain a police report number. Contact your insurance company to file a claim. Finally, bring your vehicle to our shop for a professional damage assessment – even minor collisions can have hidden structural damage.

Repair time varies based on damage severity: Minor repairs (scratches, small dents, bumper damage): 2-5 days. Moderate damage (panel replacement, minor structural): 1-2 weeks. Major collision repair (frame damage, multiple panels): 2-4 weeks or longer. We provide accurate time estimates after our initial assessment and keep you updated throughout the repair process. We also work efficiently without compromising quality to minimize your inconvenience.

Yes, we work with all major insurance companies operating in the UAE, including RSA, AXA, Oman Insurance, ADNIC, Orient Insurance, Salama, Noor Takaful, and many others. We handle all documentation, communicate directly with adjusters, and offer direct billing so you don't have to pay out-of-pocket and wait for reimbursement. We're also happy to work with customers paying directly without insurance.

When done properly, collision repairs should be completely invisible. We use computerized paint matching technology that analyzes your vehicle's exact color, accounting for sun fading and aging. Our certified painters apply multiple coats and clear coat finish in climate-controlled spray booths. We blend paint into adjacent panels for seamless transitions. Before delivery, every vehicle undergoes quality inspection to ensure the repair meets our exacting standards.

This depends on your priorities and insurance coverage. OEM (Original Equipment Manufacturer) parts are made by your vehicle's manufacturer, guarantee perfect fit, and maintain full warranty coverage – ideal for newer vehicles and visible parts. Quality aftermarket parts cost less and work well for older vehicles or non-visible components. We discuss options with you and never use substandard parts. Insurance policies often cover OEM parts for newer vehicles, which we can help you navigate.

Hidden damage is common in collision repair – damage to structural components, suspension, or mechanical systems may not be visible until panels are removed. If we discover additional damage, we immediately document it with photos, contact your insurance company for a supplemental claim, and provide you with an updated repair estimate. We never proceed with additional work without your approval, and insurance typically covers legitimately discovered hidden damage.

Absolutely, when repaired correctly. We restore all structural components to factory specifications using computerized measuring systems. We replace or properly deploy all safety systems including airbags and seatbelt pretensioners. We perform alignment checks and test drives to verify proper handling. We provide documentation of all repairs performed. Our lifetime warranty ensures we stand behind the safety and quality of every repair.

Yes, we can arrange rental car services during your repair. Many insurance policies include rental coverage, and we can bill directly to your insurer. We partner with major rental companies to provide convenient pick-up and drop-off at our facility. For customers without rental coverage, we offer competitive rental rates and can provide shuttle services for local drop-offs and pick-ups. We'll discuss transportation options during your initial visit.

We offer a comprehensive lifetime warranty on all collision repairs for as long as you own the vehicle. This covers: all paint and refinishing work against peeling, fading, or color mismatch; structural repairs against failure or misalignment; body panel work against defects in workmanship; and parts replaced during the repair. This warranty is fully transferable if you sell the vehicle, which adds to its resale value.

We offer multiple convenient options: Visit our facility for a free in-person assessment – typically takes 30-45 minutes. Submit photos through our website or WhatsApp for a preliminary estimate. Request a mobile assessment where our estimator comes to your location. For insurance claims, we can work directly with your adjuster to prepare the estimate. All estimates are detailed, written, and explain each repair needed. We're happy to answer any questions about the repair process.